MoodSnap Support

Get help and support for MoodSnap

Contact Us

Email Support

For any questions, issues, or feedback, please contact us at:

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I export my mood data?

You can export your mood data to PDF or CSV format from the app's export feature. Go to Settings or the main menu to find the export option.

How do I restore my data?

If you have a backup file, you can restore your data using the restore feature in the app. Make sure you have the backup file saved on your device.

How do I upgrade to Premium?

Go to Settings and tap "Upgrade to Premium" to access premium features. Premium subscriptions are managed through Apple's App Store.

Can I sync my data across devices?

Currently, MoodSnap stores all data locally on your device. You can manually export and import data if needed.

Is my data private?

Yes! All your mood data is stored locally on your device. We don't collect, store, or transmit any personal information. See our Privacy Policy for more details.

Reporting Issues

If you encounter any bugs or issues with MoodSnap, please:

Email us at mdechev.p@gmail.com
Include your device model and iOS version
Describe the issue in detail
Include screenshots if possible

Feature Requests

We love hearing your ideas! Send us your feature requests and suggestions at mdechev.p@gmail.com.

App Information

App Name: MoodSnap
Developer: DechM
GitHub: https://github.com/DechM/moodsnap
Privacy Policy: https://dechm.github.io/moonsnap-privacy/

Note: For subscription management, refund requests, or billing issues, please contact Apple Support through your device's Settings → Apple ID → Subscriptions, or visit support.apple.com.